Frequently asked questions
Quick answers about MyInfo digital business cards, sharing, plans and privacy.
About MyInfo and digital business cards
What is MyInfo?
MyInfo is a UAE-based platform for creating and sharing digital business cards. Each card is a live web page at a short address like myinfo.ae/yourname, with your details, links and photo.
What is a digital business card?
It is an online version of a business card. Instead of paper, you share a link, QR code or NFC tap that opens a page with your contact details, social links and more. Read the full explanation in what is a digital business card.
How do I create a digital business card?
Choose your card address, sign in with your email, then add your details and pick a design in the editor. It takes a few minutes. Follow create your first card.
Do I need to install an app?
No. You and the people you share with only need a web browser.
How much does it cost?
Every card starts free. Premium adds lead capture, analytics, private cards and priority support, and is activated with a licence PIN from a MyInfo partner. See pricing.
Can I have more than one card?
Yes. One account can manage several cards, for example a personal card and a company card.
Can I write my card in Arabic?
Yes. You can enter your name, title and text in Arabic, English or both.
Creating, editing and sharing your card
How do people open my card?
By link, by scanning your QR code, or by tapping an NFC card or stand. All three open the same live card in the browser.
How does an NFC business card work?
An NFC card holds your card's link on a small chip. When a phone touches it, the phone opens the link. NFC cards and stands are available through our partners. See NFC business cards.
Where do I find my QR code?
Open your card and tap Show QR Code. You can show it on screen or take a screenshot to print. See QR code business cards.
Can I change my card after sharing it?
Yes. Your link, QR code and NFC card never change, and visitors always see your latest details.
Can I use my brand colours and fonts?
Yes. Create a theme with your colours, fonts and layout and apply it to any of your cards. See themes and branding.
Can I add a video to my card?
Yes. Paste a YouTube link and your card shows a video thumbnail that plays when tapped. Free cards can show one video; Premium cards up to three.
Can I change the order of the sections on my card?
Yes. In the editor's Layout tab you can move sections up or down and switch them off. Your photo, name and title always stay at the top.
How do visitors save my contact?
They tap Save Contact on your card, which downloads your details as a contact file they can add to their phone.
Can I change my card address?
Card addresses cannot be changed after creation. Choose one you will be happy with, such as your name or business name.
Free and Premium plans
What is included in the free plan?
Templates and card styling, links and social icons, sharing by link, QR code and NFC, Save Contact, and custom themes. Compare plans on the pricing page.
What does Premium add?
A lead capture form with a lead inbox and CSV export, visit analytics, private cards with an access code, more videos and text sections, and priority support.
How do I get Premium?
Premium is activated with a licence PIN from a MyInfo partner. Find one on the partners page, then activate the PIN from My PINs in your dashboard. See activate a licence PIN.
Why is there no price on the website?
Premium is sold through our partners across the UAE, who agree the details with you directly, including bulk licences for teams.
Can I upgrade later?
Yes. Every card starts free and you can activate a licence PIN at any time.
Can I buy Premium for my whole team?
Ask a partner about bulk licence PINs for several cards.
What happens when my Premium licence ends?
Your card stays online on the free plan. Premium-only features, such as lead capture and analytics, become unavailable until you activate a new licence PIN.
Privacy, security and your data
Is my digital card public?
Yes, by default. Anyone with your link, QR code or NFC card can open it, so only add details you are happy to share.
Can I make my card private?
Yes, on Premium. A private card is protected with a six-digit access code. See privacy and private cards.
Will my card appear on Google?
Public cards that have a name or company can appear in search results and in the card directory. Private cards never do.
Who can see the leads people send me?
Only you, when signed in to your dashboard.
How do I sign in?
MyInfo sends a one-time code to your email address. Enter it to sign in — there is no password to remember. See sign in with an email code.
What happens to the photos I upload?
Photos are resized and optimised, and hidden data such as location is removed. Each account can keep up to 10 photos.
How does MyInfo use my data?
Read the privacy policy for the full details, and the cookie policy for how cookies are used.
How do I delete my card?
You can delete a card from the My cards page in your dashboard. If you need help, contact us.
Still have a question? Contact us or browse the help center.
